You can conduct your user interviews on Betafi or Zoom, capture the feedback, and then import it to FigJam.
Gathering user feedback using Betafi
Create a User Interview project and add your interview questions or discussion guide. You can also add tags to the project.
You can do the user interview call using the Betafi platform or Zoom. Check out this article on how to use Betafi during your Zoom calls.
During the user interview session, capture user feedback using timestamped notes and 1-click instant tags. You can also take notes within your questions.
Once the call is over, you get a video recording synced with the transcript, notes, and questions on Betafi.
Importing user feedback to FigJam
After completing your user interviews, you can use the Betafi plugin to import your notes and clips to FigJam. And then, review the feedback with your team in FigJam. Read this article to learn how to import feedback to FigJam.